1. Introduction

ITSC ("we", "us", "our") operates the CreatioMCP website (creatiomcp.com) and the CreatioMCP software product. This Privacy Policy explains how we collect, use, and protect your information.

2. On-Premises Software

CreatioMCP is an on-premises software product that runs entirely on your own infrastructure. We do not have access to your Creatio instance, your data, or any information processed by the CreatioMCP server running in your environment.

3. Information We Collect

When you interact with our website, we may collect:

Contact information — name, email address, and company name when you request a demo or contact us.
Usage data — anonymous website analytics such as page views and referral sources.
License information — details necessary for license management for SMB and Enterprise editions.

4. How We Use Your Information

We use collected information to:

Respond to demo requests and inquiries
Provide license keys and support
Improve our website and product documentation
Send product updates (only with your consent)

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only with service providers who assist us in operating our website (e.g., form submission processing), and only to the extent necessary.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Since CreatioMCP runs on your infrastructure, the security of data processed by the software is governed by your own security policies.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for communications at any time
Lodge a complaint with a data protection authority

8. Contact

For privacy-related questions, contact us at sales@itsc.md.